Back to QuestForgeSUPPORT

Support

Help with account access, match imports, quests and the companion.

Account access

Use the same sign-in method you chose when creating your account. If a social provider is unavailable, it will not appear as an enabled option.

Open sign in

Riot data is stale

Use Import matches on your dashboard. Open import details to check cooldowns or unavailable data.

Open dashboard

Widget is not tracking

Open League and check the detected profile and sync status in Account settings. Pause and resume the correct profile if needed. Website sign-in is optional; local profile detection is not verified Riot ownership.

Read setup guide

Quest did not move

Check its source, eligible queue, role, champion, activation time, and match window. Desktop quests require the widget; Riot quests require a completed match collection.

Review quest tracking
COMMON QUESTIONS

Troubleshooting

Does the companion replace Riot match history?

No. Riot match history remains the authority for Riot-sourced quests. Companion evidence is used only for desktop-specific objectives and context.

Why did desktop uploads pause?

Uploads can pause when the League profile changes, during play, while offline, under machine/network pressure, or when optional sharing is disabled. Check Account settings for the current cause.

Can I use the dashboard without the companion?

Yes. Match history, profile facts, analytics, and Riot-sourced quests work after Riot collection without the Windows app.

Why is a quest missing?

The player view shows only active, safety-reviewed versions that fit your recent roles or champions, plus general and desktop quests.

Are XP and badges valuable rewards?

No. They are cosmetic QuestForge progression markers with no monetary value and no connection to Riot currency or Riot account rewards.

Contact the operator

Use this email for support, privacy, deletion or a security report. Describe the affected feature and approximate time. We may need to verify an account-data request; a League username alone is not enough. Never include passwords, API keys, pairing tokens, private chats or authentication cookies.

Disconnecting Riot data is different from full account erasure. Read the retention and deletion details before removing data. This contact is for QuestForge; Riot account, ban and purchase requests go to Riot.